Custom embroidery is made to order. Each request has a name, color, position, and deadline. WhatsApp organizes all of this in a conversation and keeps a record of what was agreed upon.
In this article
Why WhatsApp Works
The client sends the logo, the baby’s name, or the gift idea. You reply with the art and the price. Everything is recorded.
Catalog by Category
Separate layette, corporate, giveaways, and gifts. The client finds what they’re looking for without asking too many questions.
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Art Request
Ask for name, colors, position, and size in a standard message. Avoids back and forth.
Written Approval
Send the art simulation and only embroider after the client says "approved."
Deposit
Request a deposit to start, especially for large corporate orders.
Deadline
Provide the delivery date in the same message as the approval.
Photo of Finished Piece
Before delivery, send the photo. The client is delighted and often shares it.
Corporate Repeat Orders
Companies hire and change employees. A periodic reminder brings new orders.
Where to Start
Write the standard order message with the fields you always need.
Common Mistakes
Embroidering without approval, not recording the deadline, and not requesting a deposit.
Ready Approval Message
"Here is the simulation of your embroidery: [description]. If everything is correct, reply APPROVED. Delivery is scheduled for [date] after the deposit."
What to Measure
Orders redone due to art errors. With written approval, this number tends to zero.
Frequently Asked Questions
How to avoid errors in embroidery orders?
Send the art for the client to approve in writing on WhatsApp before embroidering, including name, colors, position, and size. Only start after approval and deposit.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to leads instantly with your own language, organizes each conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.