Cheeses, specialty coffees, olive oils, and artisanal breads are pleasure purchases. WhatsApp announces new arrivals and organizes gift baskets.
In this article
Why WhatsApp helps
New arrivals come every week.
New arrivals
By preference.
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Tastings
Invitations.
Gift baskets
Made to order.
Corporate clients
Year-end gifts.
Deliveries
Nearby neighborhoods.
Ready message
"Hi, Regina! A prize-winning Canastra cheese and artisanal jams have arrived. On Saturday at 11h we will have a tasting. Would you like me to reserve a basket with them?"
Where to start
Note the preferences of frequent customers and send only the new arrivals that match.
How CRM helps
Tags by preference (cheeses, coffees, sweets) make sending new arrivals precise.
Common mistakes
Sending everything to everyone, forgetting corporate clients, and not confirming orders.
An example
A gourmet food store started separating customers by preference and sending only the right new arrivals to each. The messages stopped feeling like ads and responses increased.
Frequently asked questions
How can the gourmet food store sell more through WhatsApp?
By notifying new arrivals to those who like each category, inviting them to tastings, assembling gift baskets, and serving corporate clients on special dates.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to leads immediately in your own language, organizes each conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.