"Comment WANT and I'll send you the link." This call to action appears everywhere because it works: the person chooses to receive the message. With automation, each keyword opens an organized support session in seconds.
In this article
Why It Works
Who types the keyword is asking to receive the message. This is a lead with declared interest.
Choose the Keyword
Short, without accents, and related to the offer. "LIST", "WANT", "PRICE."
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Where to Promote
Reels, stories, ads, and even WhatsApp status. The keyword works everywhere.
First Response
The automatic reply arrives immediately, with what was promised: link, PDF, or price.
A Qualifying Question
After delivering, ask a question: "Is this for you or your company?" The conversation continues.
Campaign Tagging
Each keyword tags the lead with the originating campaign. You know what brought the sale.
Handoff to Sales
Who answers the question goes to a salesperson with the complete history.
Common Mistakes
Promising something the automation can’t deliver, a keyword that’s hard to type, and no salesperson following up.
Example Flow
The person comments WANT, receives the material in Direct, answers if it’s for them or their company, and enters the sales queue with the campaign tag.
How to Measure
Count how many people typed the keyword, how many answered the question, and how many purchased.
Frequently Asked Questions
Which keyword should I use in the call to action?
A short word, easy to type, and related to the offer, like WANT, LIST, or PRICE. Use a different word for each campaign to know where each lead came from.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to the lead immediately in your own language, organizes each conversation in the CRM, and keeps messages ready for the team — on WhatsApp, Instagram, and Messenger.