Sales

Recurring Orders via WhatsApp: The Customer Who Buys Every Month

By VeyloCRM · · 3 min read

Pet food, water, gas, coffee, supplements: many things run out at the same pace. WhatsApp reminds the customer at the right time.

Why Recurrence Matters

Consumable products run out. Whoever reminds the customer before they run out sells again without competing with others.

Replacement Products

Pet food, water, gas, coffee, cosmetics, and supplements.

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Right Interval

Note how long each purchase lasts.

Reminders

Message a few days before it runs out.

Fixed List

"The usual?" makes it easier.

Payment

Pix or agreed card payment.

Tags

Tag recurring customers in the CRM.

Easy Cancellation

Respect those who want to stop.

Ready Message

"Hi, Ana! It’s been 30 days since Thor’s last pet food. Would you like me to set aside the same 15 kg package for tomorrow?"

Common Mistakes

Reminding too early, generic messages, and not recording the interval.

Where to Start

Choose the ten customers who buy the most and note the average interval between each of their purchases.

How CRM Helps

Tags and message scheduling help remind each customer on the right day without relying on the salesperson’s memory.

Frequently Asked Questions

How to create recurring orders via WhatsApp?

By discovering each customer’s purchase interval, sending a reminder before the product runs out, and making it easy to confirm the same order.

The bottleneck is almost never the team. It’s the time until the first response.

VeyloCRM responds to leads instantly in your own language, organizes every conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.