Year-end is the time to thank those who trusted your company. A simple and genuine message strengthens the relationship.
In this article
Why thank
Clients receive many promotions in December. A sincere thank you stands out.
Personalization
Name and, if possible, something from the relationship.
Keep reading for free
Fill out once and unlock this and all other blog articles. We charge nothing — we just want to know who we are writing for.
Takes 20 seconds. Prefer to talk directly on WhatsApp?
Tone
Simple and genuine.
No hard selling
Thank you comes first.
Timing
Inform about breaks and on-call hours.
List
Only those who are already clients and accept messages.
Example
"Hi, Marta! Thank you for trusting our team this year. May your family have a blessed year-end. We’ll be back on 6 January."
Where to start
Separate the list of clients from the year and write two versions of the message: one for new clients and another for longtime clients.
How CRM helps
Tags separate clients by length of relationship, and sending respects each contact’s permission.
Ready message
"Hi, Sérgio! Thank you for being with us another year. It was a pleasure taking care of your car. Our break is from 24/12 to 2/1. Happy holidays to you and your family!"
Common mistakes
Sending the same generic message to everyone, sending to those who did not authorize, and turning the thank you into a promotion.
Frequently asked questions
How to make a year-end message for clients?
Thank sincerely, use the client’s name, mention something from the relationship when possible, inform operating hours, and avoid turning the message into advertising.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to the lead immediately in your own language, organizes each conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.