People looking for gifts don’t always know what they want. A shop that suggests options via WhatsApp solves this quickly and builds loyalty.
In this article
Suggestions
By person and budget.
Photos
Actual product.
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Packaging
Ready to gift.
Dates
Commercial calendar.
Delivery
To the recipient’s address.
Reminders
Birthdays.
Ready message
"Hi, Lúcia! For your mother-in-law, up to R$ 150, I’ve picked three options: a tea kit, a throw blanket, and a handcrafted mug. Packaging and card included. Which do you prefer?"
Where to start
Create a reply with three suggestions per price range.
An example
A shop started noting recipients’ birthdays and reminding customers. Many returned every year.
How CRM helps
Tags store important dates for each customer, and scheduled messages notify in advance.
Common mistakes
Sending the entire catalog, forgetting packaging, and not offering delivery.
Frequently asked questions
How to sell gifts via WhatsApp?
By asking who the gift is for and the budget, sending three suggestions with photos, and offering packaging, a card, and delivery.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to leads instantly with your own language, organizes each conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.