Those on construction send the blueprint via WhatsApp and wait for help. The store that assembles the complete list sells the entire project.
In this article
Why WhatsApp helps
Lighting choices happen during construction, among many other decisions. The customer wants to resolve quickly and securely.
Customer blueprint
Request the blueprint or photos.
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List by room
Living room, kitchen, bedrooms, and outdoor area.
Lights on photos
Show the real light.
Architects
Dedicated service.
Delivery
Dates aligned with construction.
Ready message
"Hi, Juliana! I put together the lighting list for your house based on the blueprint: 24 spotlights, 3 pendants, and 4 outdoor wall sconces. Shall I send you photos of the lights turned on?"
Where to start
Create a room-by-room list template and offer it to every customer who sends the blueprint.
How CRM helps
Tags show who is under construction and at what stage, and the history stores the blueprint and list sent.
Common mistakes
Sending catalog photos with lights off, forgetting customers under construction, and not coordinating delivery with the electrician.
An example
A store started assembling the complete lighting list from the blueprint sent via WhatsApp. Customers under construction closed everything at once, and the average order value increased significantly.
Frequently asked questions
How to sell lighting via WhatsApp?
By receiving the blueprint or photos of the rooms, assembling the list of luminaires by room, sending photos and videos of the lights turned on, and supporting the customer through delivery.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to the lead immediately with your own language, organizes each conversation in the CRM, and keeps ready messages at the team’s fingertips — on WhatsApp, Instagram, and Messenger.