Paper loyalty cards get lost in wallets. On WhatsApp, the customer receives their balance after each purchase and remembers you when buying again.
In this article
Simple rule
"Every 10 purchases, the next one is on us." No one follows complicated rules.
Digital card
After each purchase, send a message with the balance: "only 3 left until your reward."
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Register in CRM
Tags or fields with the number of purchases for each customer.
Reward that matters
A product or service the customer truly wants.
Reminder
Those close to the reward receive a notification.
Common mistakes
Confusing rules, forgetting to register, and unappealing rewards.
Frequently asked questions
How to track loyalty program points?
Use tags or fields in the CRM to record each customer’s purchases and send the updated balance after every purchase.
The bottleneck is almost never the team. It’s the time until the first response.
VeyloCRM responds to leads instantly in your own language, organizes every conversation in the CRM, and keeps messages ready for the team — on WhatsApp, Instagram, and Messenger.