Veylo CRM · Docs

Last updated: 2026-10-12

What is a WhatsApp Business Account (WABA)?

WABA stands for WhatsApp Business Account. It's the container inside your Meta business portfolio that holds the phone numbers you use on the API, your message templates and the payment method for Meta's charges.

How the pieces fit

In Veylo

When you connect an official number, Veylo shows the WABA it belongs to. If you use numbers from different business accounts in the same broadcast, Veylo checks that the template is approved in each one first.

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