Last updated: 2026-10-12
What are WhatsApp webhooks?
A webhook is an address where Meta sends events in real time: a new message arrived, a message was delivered or read, a number's quality changed.
What they carry
- Incoming messages and media.
- Delivery statuses: sent, delivered, read, failed.
- Template review results and quality updates.
- Account and number changes.
Why it matters
A CRM like Veylo receives these events to show messages instantly, update delivery checkmarks, report broadcast results and alert the team. You don't need to configure webhooks yourself — connecting the number through Veylo sets them up.
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