Last updated: 2026-10-12

How to book appointments through WhatsApp

For clinics, salons, consultants and real estate, the sale is the appointment. Booking it inside the conversation removes friction.

Three ways

• Manual: the salesperson creates the appointment from the conversation, linked to the customer.
• Guided: a flow asks the preferred day and time and hands off for confirmation.
• AI-led: the AI agent confirms day and time and records the appointment in the calendar.

Reminders and changes

• A scheduled reminder the day before.
• Rescheduling from the contact's profile.
• With Google Calendar connected, appointments appear there within minutes.

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