Last updated: 2026-10-12

How to use quick replies

Most teams type the same answers dozens of times a day: price list, address, payment options. Quick replies turn them into one click — without sounding robotic.

What to save

• Prices and plans, written the way you'd say them.
• Address, hours and how to get there.
• Payment and financing options.
• Documents or information you need from the customer.
• Polite messages to close or pause a conversation.

Keep it human

Use a quick reply as a starting point and adjust the first line to the customer's question. Customers notice when an answer ignores what they asked.

In Veylo

Open Quick replies from the message field, search by any word, and click Use to put the text in the field so you can edit before sending.

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